Privacy Policy.

Effective Date: 4 August 2023

1. Introduction:

Welcome to our website, operated by [Company Name], a scented candle company based in the UK. We respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website and services.

2. Information We Collect:

We may collect the following types of information from you when you interact with our website:

- Personal Information: This includes your name, email address, postal address, phone number, and other data you provide during the account creation, newsletter subscription, or checkout process.

- Non-Personal Information: We may collect anonymous data such as your IP address, browser type, operating system, and website usage statistics to improve our website and services.

3. How We Use Your Information:

We use the collected information for the following purposes:

- Order Processing: To fulfill your orders, process payments, and provide customer support related to your purchases.

- Communication: To respond to your inquiries, send order updates, promotional offers, and marketing communications (if you opt-in to receive them).

- Website Improvement: To analyze website usage data, identify trends, and enhance the user experience.

4. Cookies and Similar Technologies:

We use cookies and similar technologies to collect non-personal information and improve your browsing experience. You can adjust your browser settings to refuse cookies, but some features of our website may not function correctly.

5. Data Sharing:

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted service providers to fulfill orders, process payments, or deliver marketing communications. These third-party processors are required to maintain the confidentiality and security of your information.

6. Data Security:

We implement reasonable security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

7. Data Retention:

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Your Rights:

You have the right to access, update, and delete your personal information stored with us. If you wish to exercise these rights or have any concerns about your data, please contact us using the details provided in Section 9.

9. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us at:

Wildscents New Forest

16 Downlands Close, Downton, Wiltshire, SP5 3LH

hello@wildscentsnewforest.com

+447561232643

10. Changes to the Privacy Policy:

We may update this Privacy Policy from time to time. The revised version will be posted on our website with an updated effective date. Please review this page regularly to stay informed about our data practices.

By using our website, you agree to the terms of this Privacy Policy. If you do not agree with any aspect of this policy, please refrain from using our website and services.